MC Pro Keyboard problem

[luke_martin]

Hi,
after upgrading Eucon from 3.0.1 to 3.1 my PC workstation stopped communicating with the MC Pro's keyboard.

Tried downgrading to 3.0.1 multiple times with no luck. Everything else is fine, the keyboard itself works within the MC Pro's environment. Also when connecting to Mac workstation the keyboard works fine.

My system is Win 7 Home Premium 64 bit

Any ideas? Thanks a lot.

-Luke

[H.G. Hollans]

Hi Luke,
Please try re-installing the 3.0.1 workstation app (EUCONWS_3.0.1), and see if the keyboard works.
If so, install the 3.1 app on the workstation, without uninstalling the older version.
Let me know if this helps.
Thanks!

[luke_martin]

It's a no go. Rolling back to 3.0.1 doesn't work for me. Even tried to manually uninstall the 3.1 virtual keyboard driver and than deleted the EuVkbd.sys in Windows/System32/drivers. After that I installed the 3.0.1 again and the virtual keyboard driver still doesn't work. The only workaround that works so far is to force windows to load unsigned drivers during the windows boot (F8 / Disable driver signature enforcement).

Even after that I sometimes get an error message upon windows start that:

EUCON Client Monitoring Service detected a network problem and will now exit. Please check your network settings and connections Error starting up MC_Client.

Never got this message before, started after this whole 3.1 vs 3.0.1 downgrade.

-Luke