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Old 03-22-2014, 05:49 AM
lardo lardo is offline
Join Date: Mar 2014
Location: Leiden, Netherlands
Posts: 1
Default Avid Master Account Details


I have Avid master account linked to e-mail I no longer use (neither I have access to). Also I forgot a password and resetting it using the website sends the information to my old (no longer existing) account. I am thus stuck and all my product information/ downloads are unavailable to me.

How can I have my old account information transferred to my new e-mail address? I am also having difficulties locating phone numbers on the website to call for help regarding this...

Your advice on how to solve this is appreciated.

Thank you in advance,
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Old 03-22-2014, 02:26 PM
Bruce Paine Bruce Paine is offline
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Join Date: Apr 1998
Location: Carmel, CA
Posts: 2,824
Default Re: Avid Master Account Details

I'll check with Avid on the procedure to update that for you.
Bruce Paine
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