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Old 09-13-2013, 02:46 AM
gali_kz0 gali_kz0 is offline
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Join Date: May 2012
Location: France
Posts: 12
Default Avid account login

Hi,

I want to update my ProTools 10 to the lastest version but I can't log in to my Avid account anymore...

The mail I used to create this account doesn't work anymore (thanks to Yahoo), so I created a new one (with a new email address).

The problem is, of course, my products are not linked to this new account.

Is it possible to transfer my products from my old account to my new one?

Can someone from Avid contact me to resolve this?

Thanks,

Greg
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  #2  
Old 09-13-2013, 03:06 AM
Bruce Paine Bruce Paine is offline
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Join Date: Apr 1998
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Default Re: Avid account login

Quote:
Originally Posted by gali_kz0 View Post
Hi,

I want to update my ProTools 10 to the lastest version but I can't log in to my Avid account anymore...

The mail I used to create this account doesn't work anymore (thanks to Yahoo), so I created a new one (with a new email address).

The problem is, of course, my products are not linked to this new account.

Is it possible to transfer my products from my old account to my new one?

Can someone from Avid contact me to resolve this?

Thanks,

Greg
It looks like this may have already been taken care of. See the Private Message I sent you.
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  #3  
Old 09-13-2013, 03:13 AM
gali_kz0 gali_kz0 is offline
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Location: France
Posts: 12
Default Re: Avid account login

Thank you very much!!!!

Everything is fine.
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