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Old 12-15-2011, 12:16 AM
johnnyv johnnyv is offline
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Default How do I open a support case?

The title says it all...how do I open a support case? I'm supposed to have a free upgrade to PT10HD coming, but it's not arrived in weeks...

Thanks if anyone has an idea how to open a case...
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Old 12-15-2011, 09:57 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: How do I open a support case?

Hi Johhny,

Sorry to hear about this. There's a 'reg help' link on the Registration page that you can use to start a case...

http://www.avid.com/reg

Thanks
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Old 12-15-2011, 10:10 AM
johnnyv johnnyv is offline
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Default Re: How do I open a support case?

Thanks much, DTS.
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