Waves 8 / 9 dual monitor - what a mess!

[noiseboyuk]

Originally Posted by sunburst79

So does anyone know if this is a PT only problem? Does it occur in Reaper, Logic Cubase etc?

Hi Tom

Never a problem in Audition or Cubase for me. Did have a problem in Pyramix, but haven't used that for a while.

Roll on the Sonnox Black Friday sale...

[sunburst79]

Originally Posted by noiseboyuk

Never a problem in Audition or Cubase for me. Did have a problem in Pyramix, but haven't used that for a while.

Roll on the Sonnox Black Friday sale...

Thank you.

How about Reaper or Logic? Anyone?

[mesaone]

Originally Posted by sunburst79

Thank you.

How about Reaper or Logic? Anyone?

Both Logic and Reaper actually have a function that replaces the UI with generic sliders and switches. I haven't tested it with a faulty Waves plug-in, but I see no reason why it wouldn't work.

Reaper: Open the plug-in, and click the "UI" button on the top right.
Logic: Open the plug-in, click the "View" menu on the top left, and select "Controls"

[TOM@METRO]

Originally Posted by sw rec

Supposedly, multiple monitors are okay if there is only one graphics card in the system...
Nope. I'm running 3 monitors off of a single MATROX 9140 card, and WAVES will NOT run on this system. AS I said earlier, I'm not disabling my 3-monitor setup for one lousy plugin.

Amen.

[sunburst79]

Originally Posted by TOM@METRO

Amen.

Tom will waves work with two cards and Reaper?

[TOM@METRO]

Originally Posted by sunburst79

Tom will waves work with two cards and Reaper?

No. It won't even work with stand alone GTR3.

[noiseboyuk]

I've twice written to Waves to seek some clarity to them, over a week ago, and again on Friday. They haven't bothered to reply either time.

This is a real problem with their support - they want you to pay for the WUP, I suspect, before they engage you in conversation. But of course if you pay your $300 (or whatever it is) to then be told "we don't support multiple monitors goodbye", then its not exactly money well spend, is it?

[sunburst79]

Originally Posted by TOM@METRO

No. It won't even work with stand alone GTR3.

Thanks for getting back with that.

So Pro Tools and Reaper no and Audition and Cubase yes.

[noiseboyuk]

So I did hear back from Waves today, and here's the reply:

Waves plug-ins are not supported with 4 monitors. (We officially support only one monitor, we also help users that have two monitors as unofficial support, but more than 2 monitors with Waves plug-ins is not qualified and not supported.)

As for the grey GUI issue;

I can guarantee that Waves V9 works perfectly on PT10 and PT11 on supported set ups.

This issue was solved a lot of time ago, currently we are not aware of this issue in PT10 or 11, and whenever we come across a user that suffer from that problem we can fix it.

It is not clear from your e mail if you have this issue right now.
If you do have this issue, try to update your graphic adaptor driver (from the manufacture internet site), this solves 95% of the GUI issues we know about.
Note: Tech-Support is exclusive service that is given to users that are covered by Waves Update Plan.

[sw rec]

(We officially support only one monitor, we also help users that have two monitors as unofficial support, but more than 2 monitors with Waves plug-ins is not qualified and not supported.)
Geez, rather short-sighted, don't you think? I don't use Waves, never have, and can't say I will change my mind any time soon. Especially when even $39 P&M plugs don't have this silly limitation.