PT9, Win 7 64 bit & "Creating DAE Objects" freeze

[The Bagwhan]

Hi everyone, like a lot of people (I guess) I've been lured back to Protools with the introduction of PT9. I also used it as an incentive to upgrade my O/S to Win 7, 64 bit- previously I used PT8 on XP, but a hardware change to a Presonus Fireststudio Tube brought about my "defection" away from PT.

I've apparently installed PT9 correctly, though with the issue below I tried a complete uninstall and re-install already...

On start-up PT is freezing on "Creating DAE Objects"- an old problem, I know. The thing is, trashing preferences doesn't seem to be an option as I don't have a "Volumes" folder inside my Databases folder or a DAE folder inside the Program Files/Digidesign folder. I don't know if this is because of a flawed installation or a normal condition of a PT9/Win7 setup. Plus, because of Win7 I have IE8 on my system... but surely AVID fixed that incompatibility between IE8 and PT with PT9?

I've done the usual Win tweaks, turned off DEP and UAC, etc... and I've tried launching PT9 with and without my interface connected.

Any ideas, folks?

[Cloud_9]

Man, this could be a number of things, but first, a shot in the dark.....

Are you turning your interface on BEFORE your PC? If not, try that.

Follow optimization guidelines, and if you did, post a Sandra Report to see what your using.

[The Bagwhan]

Yeah, I realise it's a bit of a "quick question" with a million potential answers... I've tried booting up and turning on all devices in various ways- no go. At this point I'm puzzled about those missing folders- in particular the DAE Preferences folders. Even a search didn't find them.

By the way, this is currently a dual-boot system with my previous XP install on another drive, but that shouldn't be a problem. It might add a few puzzling things into the Sandra Report, though.



Okay Sandra Report...
SiSoftware Sandra

Computer
Model : System manufacturer System Product Name
Workgroup : WORKGROUP
Host Name : MainStudioPC
User : Graeme

Processor
Model : Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
Speed : 2.4GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Dual-Core
Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 4MB, ECC, Synchronous, ATC, 16-way, 64 byte line size, 2 threads sharing

Computer
Mainboard : Asus P5B-E
BIOS : AMI 1704 11/27/2007
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 3GB DIMM DDR2

Chipset
Model : ASUS P5B
Front Side Bus Speed : 4x 267MHz (1GHz)
Total Memory : 4GB DIMM DDR2
Channels : 2
Memory Bus Speed : 2x 334MHz (668MHz)

Memory Module(s)
Memory Module : Corsair VS1GB667D2 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-18-5-3)
Memory Module : Corsair VS1GB667D2 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-18-5-3)
Memory Module : Corsair VS1GB667D2 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-18-5-3)
Memory Module : Corsair VS1GB667D2 1GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-18-5-3)

Video System
Video Adapter : NVIDIA GeForce 8600 GT (32 SM4.0 1.1GHz, 256MB DDR3 2x720MHz, PCIe 1.00 x16)

Graphics Processor
OpenCL Processor : NVIDIA GeForce 8600 GT (32SP 4C 1.19GHz, 256MB DDR3 2x720MHz)
Compute Shader Processor : NVIDIA GeForce 8600 GT (32SP 1.1GHz, 256MB DDR3 2x720MHz)
CUDA Processor : NVIDIA GeForce 8600 GT (32SP 4C 1.19GHz, 256MB DDR3 2x720MHz)

Storage Devices
SAMSUNG HD321KJ (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 298GB (H:)
WDC WD8088AADS-00L5B1 (808.9GB, SATA300, 3.5", NCQ, 32MB Cache) : 753GB (C:) (Z:)
SAMSUNG HD321KJ (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 298GB (D:) (E:)
SAMSUNG HD321KJ (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 298GB (G:)
Maxtor OneTouch 500.1GB (USB) : 466GB (I:)
PIONEER DVD-RW DVR-108 (ATA66, DVD+-RW, CD-RW, 64kB Cache) : 621MB (F:)

Logical Storage Devices
SAMPLES (H:) : 298GB (NTFS) @ SAMSUNG HD321KJ (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Win 7 System (C:) : 460GB (NTFS) @ WDC WD8088AADS-00L5B1 (808.9GB, SATA300, 3.5", NCQ, 32MB Cache)
SYSTEM (D:) : 128GB (NTFS) @ SAMSUNG HD321KJ (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
AUDIO FILES (G:) : 298GB (NTFS) @ SAMSUNG HD321KJ (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
OneTouch 4 (I:) : 427GB (NTFS) @ Maxtor OneTouch 500.1GB (USB)
Photos and Storage (Z:) : 293GB (NTFS) @ WDC WD8088AADS-00L5B1 (808.9GB, SATA300, 3.5", NCQ, 32MB Cache)
GAMES (E:) : 128GB (NTFS) @ SAMSUNG HD321KJ (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
3.5" 1.44MB (A:) : N/A
Audio CD (F:) : 0bytes (CDFS) @ PIONEER DVD-RW DVR-108 (ATA66, DVD+-RW, CD-RW, 64kB Cache)

Peripherals
LPC Hub Controller 1 : ASUS P5B
LPC Legacy Controller 1 : Winbond W83627DHG
Audio Device : ASUS P5B
Audio Codec : Analog Devices 1988h
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : ASUS 82801H (ICH8) 4 port SATA Controller
Disk Controller : ASUS 82801H (ICH8) 2 port SATA Controller
Disk Controller : ASUS P5B [JMB363]
USB Controller 1 : ASUS P5B
USB Controller 2 : ASUS P5B
USB Controller 3 : ASUS P5B
USB Controller 4 : ASUS P5B
USB Controller 5 : ASUS P5B
USB Controller 6 : ASUS P5B
USB Controller 7 : ASUS P5B
FireWire/1394 Controller 1 : Lucent/Agere Systems (Was: AT&T MicroElectronics) FW322/323 IEEE1394 OHCI FireWire Controller
FireWire/1394 Controller 2 : ASUS VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Canon Inkjet iP4200 (600x600, USB, Colour)

Network Services
Network Adapter : Atheros L1 Gigabit Ethernet 10/100/1000Base-T Controller (Ethernet, 100Mbps)
Network Adapter : Realtek RTL8139/810x Family Fast Ethernet NIC

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x64

[Cloud_9]

Start with the Maxtor. Disconnect it.

Check if your Nvidia drivers are up to date.

I see you have games installed on this PC, do you have different hardware profiles? Surely the games and PT cannot live peacefully together with the same configuration.

Im guessing that your ASUS motherboard's firewire port is good to go, but cant say the same about the lucent. Try connecting your interface to the motherboard firewire port, and disable the other.

FireWire/1394 Controller 1 : Lucent/Agere Systems (Was: AT&T MicroElectronics) FW322/323 IEEE1394 OHCI FireWire Controller
FireWire/1394 Controller 2 : ASUS VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller

Disable your network card.

Run optimizations again, just to be sure. Pay attention to msconfig when disabling services, follow guidelines.

Are you running as ADMIN?

Power on Interface first, then PC.

If your system keeps hanging at "Creating DAE Objects" try powering off the interface before restarting or forcing PT to quit, PT might just tell you there is no present interface and shut down on its own. If this is the case there is something interfering with your interface / PC communication.

[The Bagwhan]

Cheers C9, I'll try all these. But just a quick question... when you say "run" optimisations again, are you saying there is an application or program that does this? Because I just work my way through the lists of suggested tweaks, etc and see what works and what doesn't.
Is there a specific .exe process?

[The Bagwhan]

Ah... got everything up and running by disconnecting the Firestudio Tube, downloading the MBox2 drivers and connecting THAT, before launching PT9.

So it's an issue with the FST, its drivers or whatever...

I've hit the Presonus forums to see if anyone has a similar combination actually working.