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Old 01-17-2001, 02:41 PM
Dopamine Dopamine is offline
Join Date: Dec 1999
Posts: 1,497
Default \"program error\"

We just added a single ProControl to our g4-based PT setup and are now getting crashes that say there is a "program error". Any advice in fixing this is most appreciated.
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Old 01-18-2001, 08:25 AM
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DigiTechSupt DigiTechSupt is offline
Join Date: Jan 2000
Location: Worldwide
Posts: 33,538
Default Re: \"program error\"

With the limited information you have provided I can only suggest the following:
1)Make sure you are using the Red labeled ethernet crossover cable for the Procontrol.
2)Make sure you have not altered the minimum
memory configurations in Pro tools and DAE.
3)If you disconnect the Procontrol does Pro tools function properly?
4)Did you add any third party software to your system about the same time you added Procontrol?
5)If the answer to #3 is no, try trashing the
Digi system init and Pro tools application
and re-install them from the CD.

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