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Old 02-22-2021, 06:42 PM
a-dub a-dub is offline
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Join Date: Feb 2009
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Default Where is my ASC code

Hi,

Having a lot of trouble getting support. Bought an ASC code 30 min ago, got the receipt, but don't see any ASC code in it.

Just an order number and a SKU.

Checked in My Products in my account, don't see it there either.

Anyone know where paid ASC codes show up?

thanks.
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Old 02-22-2021, 08:58 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
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Posts: 9,054
Default Re: Where is my ASC code

Avid Support Codes should be listed in my.avid.com/products but if you don't see it there check Products Not Yet Downloaded at my.avid.com and click Activate Product.
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