"This software cannot be run because the activation experience thinks the authorizati

[klyg]

after instaslling PT11 demo (shame because i bougt PT11 full and I had to use demo version! because ilok cannot surrender my previous PT10+
9 Bundle), error messgae "This software cannot be run because the activation experience thinks the authorization was foound, but he wrapper could not verify it"

Please AVID / PACE support urgently, I am loosing clients, waisting my time and of course money !!!!!

[klyg]

i tried wit hmy second ilok (new one registered but blank) Still the same problems !
NEED HELP

[Matts]

Same situtation here.

I tried moving the demo license to my 2nd gen iLok using the iLok License Manager - it says the license tranferred, but the result is zero licenses on my iLok.

Then I tried launching Pro Tools 11, and the activation process that then starts, also says all is well (the license was activated), but then I get the funny message:

"This software cannot be run because the activation experience thinks the authorization was found, but the wrapper could not verify it" and it starts all over… and when I manually quit the activation process, Pro Tools 11 crashes.

-matts

PS. Another thread about this issue: http://duc.avid.com/showthread.php?t=340276

[klyg]

just back to home (I was in my office when i bought some hours ago the upgrade from PT10+9 Bundle to PT11=ilok disaster !), on WIN8/7x64

Installed Ilok manager for osx, lqunch it, impossible to synchrnize, cannot register my ilok to my account ?

ltry to aunch mt PT10.3.5, ok

Please PACE / AVID do something ! It's a shame !

Originally Posted by klyg

after instaslling PT11 demo (shame because i bougt PT11 full and I had to use demo version! because ilok cannot surrender my previous PT10+
9 Bundle), error messgae "This software cannot be run because the activation experience thinks the authorization was foound, but he wrapper could not verify it"

Please AVID / PACE support urgently, I am loosing clients, waisting my time and of course money !!!!!

[jryser]

I think it's an iLok system that is currently overwhelmed. I think I will send iLok a support email and I will report back when I hear something. It may be a bit...


Sent from my PT beating heart

[klyg]

Originally Posted by jryser

I think it's an iLok system that is currently overwhelmed. I think I will send iLok a support email and I will report back when I hear something. It may be a bit...


Sent from my PT beating heart

tickets (2) already sent some hours ago. No answers...Disaster. I bought ZDT, but what for ? Completely digusted, go to sleep now (23:26 Taipei Taiwan Time) waiste all day and have a lot clients and unfinished job to do, PACE and AVID, please....