AAE -7058 after 2020.11

[TVPostSound]

Originally Posted by sw rec

“Maybe Im just bitching about no response in 10 days!!!!“

But still no system info AT ALL. Not even what platform you’re on. See the connection?

No response from AVID SUPPORT!!!

[TVPostSound]

2 Weeks, Case is still in queue.

I thought my yearly subscription paid for support?

[albee1952]

Try uninstalling and re-installing that plugin

[TVPostSound]

Originally Posted by albee1952

Try uninstalling and re-installing that plugin

Done that, thanks!

Gone through everything I know about Protools intricacies, over the last
30 years!!

[TVPostSound]

17 Days waiting for support, still in queue.

[Southsidemusic]

Just out of curiosity - people say they dont ”have time” to reinstall PT .. that is a 3-5 min job if doing it veeeeery slowly so why not try?
And delete prefs while before you reinstall as that usually purge error messages quite well.

[Southsidemusic]

Originally Posted by TVPostSound

17 Days waiting for support, still in queue.

How about posting your case number if you been doing this for 30 years so we mods can escalate the case ... posting angy emojji faces wont do anything.