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  #1  
Old 03-17-2015, 12:59 AM
solomusic solomusic is offline
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Default Help!!Pro Tools 10 HD BSOD error -6031

I have an HP,windows 7 x64 amd Athlon quadcore, 12gb ram ddr3, pro tools hd 10, digi 192, accel core pcie, and im having problems with the error -6031 also when I shutdown the pc I got the Blue screen with an error saying that there was a problem with dalwdm.sys, I install the pcie in 3 slots already and im having the same issue, I install a fresh copy of windows 7 and pro tools 10 hd, im getting the error even with just 1 track, I buy an different video card and desactivate the internal one in bios y try almost everything and is doing the same, I run digitest and everything passed good, I also try windows xp and windows 8 with no luck, I replace the dalwdm.dll with versions 9 to 11 and still the same any suggestions? thanks in advance
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  #2  
Old 03-17-2015, 07:29 AM
sw rec sw rec is online now
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Default Re: Help!!Pro Tools 10 HD BSOD error -6031

9-10-11 are for at least WIn 7, so rolling back to WIn XP is certainly a no-go. Recording to a separate hard drive, I hope?? (AMD is not everybody's first choice for Pro Tools, btw....)
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  #3  
Old 03-17-2015, 09:20 PM
solomusic solomusic is offline
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Default Re: Help!!Pro Tools 10 HD BSOD error -6031

I try that as well with no luck
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Old 03-17-2015, 11:43 PM
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cwsand cwsand is offline
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Default Re: Help!!Pro Tools 10 HD BSOD error -6031

Quote:
Originally Posted by solomusic View Post
I have an HP,windows 7 x64 amd Athlon quadcore, 12gb ram ddr3, pro tools hd 10, digi 192, accel core pcie, and im having problems with the error -6031 also when I shutdown the pc I got the Blue screen with an error saying that there was a problem with dalwdm.sys, I install the pcie in 3 slots already and im having the same issue, I install a fresh copy of windows 7 and pro tools 10 hd, im getting the error even with just 1 track, I buy an different video card and desactivate the internal one in bios y try almost everything and is doing the same, I run digitest and everything passed good, I also try windows xp and windows 8 with no luck, I replace the dalwdm.dll with versions 9 to 11 and still the same any suggestions? thanks in advance
Hi, Have you performed ALL the Optimization and Troubleshooting steps outlined here: Help us Help You - READ THIS Before Posting!

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