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#11
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Re: Hdx do not work!!! **!%
Quote:
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Capsuletta www.legrenierstudio.it Mac Book pro (I7 - 3,1GHz - 16gb Ram) OS Sierra Pro tools Ultimate 2018.10 HDX |
#12
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Re: Hdx do not work!!! **!%
is there a way to update the firmware if pro tools do not recognize the card?
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Capsuletta www.legrenierstudio.it Mac Book pro (I7 - 3,1GHz - 16gb Ram) OS Sierra Pro tools Ultimate 2018.10 HDX |
#13
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Re: Hdx do not work!!! **!%
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Kext related security issues at keast on High Sierra are likely to cause all the thigns you describe. Are you sure you are on Sierra (10.12) not High Sierra (10.13). But either way check... Is the driver kext file even there? (/Library/Extensions/DigiDal.kext) Is the kext loaded into the kernel? ("kextstat | grep Digi") If not did you try force loading the kext? And are there any errors in system.log or similar (see Console.app). And if you had a kext related error on install it's gone now. I think they persist for 30 minutes or so. You can uninstall the drivers (and heck Pro Tools as well while you are there) and try reinstalling it with nothing else running and no other windows blocking your screen. Have you ever seen the HDX card work? Is it new or used? Can you test it in another system? I have no clue about powering the HDX card in the expansion chassis you are using. Is the internal power cable connected to the card? Supplying power (ideally measure the voltage and current at the card end of the cable with a multimeter. And if all that does not work and nobody else has any other ideas I would grab a spare drive/partition do a full clean Sierra install on it (maybe a recover to that from an existing Sierra recovery partition) and then install the minimal ILM, driver and Pro Tools software just to see if that works. And/or time to contact Avid support or your dealer. |
#14
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Re: Hdx do not work!!! **!%
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the card works, first thing because the mac recognizes it and second thing because the lights are green both forward and back. The card is used is not new, that's why I refer to the firmware, tomorrow I go to the studio by a friend of mine and I try on another system
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Capsuletta www.legrenierstudio.it Mac Book pro (I7 - 3,1GHz - 16gb Ram) OS Sierra Pro tools Ultimate 2018.10 HDX |
#15
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Re: Hdx do not work!!! **!%
The Mac “recognizing” a card (like in the system profiler seeing it) just means that some of the PCIe interface chips and a PROM or similar chip with an ID number in it are working. Which tells you little in terms of the actual operation of the card... a device driver actually loaded and not spewing errors hopefully tells you more. So again, simple obvious question: is the driver (kext) actually loaded for the card? If not what happens when you force it to load (the instructions I gave posts ago)?
What the LEDs actually mean, I have no idea. Does anybody? |
#16
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Re: Hdx do not work!!! **!%
I tested with a working system, the sonnet works, even the avid I / O converters recognize it, in fact they remain with the orange lights of non-sync.
I come to think that it is really the card that does not work. are there any other possibilities for control?
__________________
Capsuletta www.legrenierstudio.it Mac Book pro (I7 - 3,1GHz - 16gb Ram) OS Sierra Pro tools Ultimate 2018.10 HDX |
#17
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Re: Hdx do not work!!! **!%
Quote:
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Marco Bernardo Dialog Editor, Sound Designer, Re-Recording mixer nMacPro 6Core/D500/512GB/64Gb ram | PT HD 12 HDN Thunderbolt | HD OMNI | Avid Artist Mix | Novation Impulse 25 | Waves Mercury Native | Audioease All In Bundle | SoundToys | McDSP Classic Pack | DUY Overpack | Arturia Beatstep Pro |
#18
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Re: Hdx do not work!!! **!%
I tried but it does not work, I really do not know what signals it should give me
__________________
Capsuletta www.legrenierstudio.it Mac Book pro (I7 - 3,1GHz - 16gb Ram) OS Sierra Pro tools Ultimate 2018.10 HDX |
#19
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Re: Hdx do not work!!! **!%
Perhaps this has Already been mentioned, but have you tried to run Digitest on this card?
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#20
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Re: Hdx do not work!!! **!%
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what are the chances that the card will not work even if it is detected in the preferences?
__________________
Capsuletta www.legrenierstudio.it Mac Book pro (I7 - 3,1GHz - 16gb Ram) OS Sierra Pro tools Ultimate 2018.10 HDX |
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