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  #11  
Old 10-02-2016, 07:10 PM
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jeffro jeffro is offline
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Default Re: Pro Tools HD Activation

Quote:
Originally Posted by Eric Seaberg View Post
Sorry... didn't make that connection! I can wait as I'm still on 11 on our HDX2 system. My personal 'vanilla' license came through fine.
Got a support case going for you to clarify this, sorry again for the confusion.

Quote:
Originally Posted by Eric Seaberg View Post
...my license is active until March 2017...
Just to clarify - your existing Pro Tools HD license bundle is perpetual, so that will not expire in Mar 2017. The new license bundle that adds 12.6 will also be perpetual (won't expire). The Mar 2017 date displayed with your product in your Avid account is only referring to your Upgrade and Support Plan indicating when new software releases (and support) will end.
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  #12  
Old 10-07-2016, 07:06 AM
digiot digiot is offline
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Default Re: Pro Tools HD Activation

I was hoping they would just deposit the iLok asset late. So far nothing!
Just created a ticket but kind of frustrated that this is the only way to get it working. I really don't see the why there is such a disconnect with dropping the download in my Avid account but not sending me the iLok asset. How hard can it be!!? Went through this run around for the past 4 updates now!
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