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  #221  
Old 11-11-2015, 10:22 AM
nigelpry's Avatar
nigelpry nigelpry is offline
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Default Re: iLok License Surrender Issues

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Originally Posted by bbrisk View Post
I installed Pro Tools 9 from the disc and then assumed after that was installed then I would install the upgrade to 10, I am not sure how the process works to be honest, when I get home I could try installing 10 or 11 and see if they work. The thing that confused me the most is the only thing that's showing as active on my iLok is that eventide plugin. Even though I upgraded to 11 I was able to use 10 with no issues for quite some time.
Believe me, 10 would not work without a license, so you MUST have had a 10+11 license bundle when you upgraded to 11. The only thing you would have lost, which we all have lost, is the ability to run 9, assuming you had a 9+10 bundle, which you should have had if you previously upgraded from 9 to 10.
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Mac Pro 2009 with 2010 firmware, 12-Core 3.46ghz, 64gb RAM & working Thunderbolt, OS 10.13.6 and Windows 10
Macbook Pro 2011 17", 2.2ghz i7, 16gb RAM OS 10.12.6
Digi 003 Console, Focusrite Octopre and MOTU Traveler for extra analog-ADAT conversion, UAD Apollo Quad with Thunderbolt card, Apollo Twin mk11 and pci-e Octo, Adam A77X monitors.
Pro Tools 2018, Media Composer 8.9, Sibelius 8.7, Cubase Pro 10, Wavelab Pro 9.5, Logic Pro X, Mainstage 3.
Various apps, soft synths, FX plugins.
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And then there's the studio ;-)
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  #222  
Old 11-11-2015, 07:58 PM
bbrisk bbrisk is offline
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Default Re: iLok License Surrender Issues

My apologies, after first installing Pro Tools 9 and receiving an iLok error and seeing "surrendered" licenses in my iLok account I jumped the gun, after a clean install of Pro Tools 10 everything is running fine. For whatever reason I assumed 9 had to be installed first, everything is in order here!
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  #223  
Old 06-05-2017, 07:51 PM
Comup Comup is offline
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Default Re: iLok License Surrender Issues

i keep getting this ilok authorization missing message. when i look in ilok manager the authorization thats missing is back in my acct n says expired how do i get that back on my ilok ?....
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  #224  
Old 06-05-2017, 10:09 PM
Darryl Ramm Darryl Ramm is offline
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Default Re: iLok License Surrender Issues

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Originally Posted by Comup View Post
i keep getting this ilok authorization missing message. when i look in ilok manager the authorization thats missing is back in my acct n says expired how do i get that back on my ilok ?....


If it's expired you need to renew your subscription. Avid's store or a reseller like Sweetwater can help you.


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