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  #1  
Old 11-21-2011, 01:48 PM
TREXROCK TREXROCK is offline
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Default Why are we waiting for our Pro Tools 10 with the Avid Support Plan?

Why are we waiting for our Pro Tools 10 with the Avid Support Plan?

The file is in an online cloud
I've paid my money
No shipping involved

I don't get, please someone tell me what exactly is the hold up?
Account processing? I believe that can occur after I've been given what I paid for.

Avid can I have my code now? I ordered last week.

Thank you.
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  #2  
Old 11-21-2011, 01:59 PM
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DRC Music DRC Music is offline
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Default Re: Why are we waiting for our Pro Tools 10 with the Avid Support Plan?

This is NOT a bash on AVID at all BUT... I really think this whole "plan upgrade" was a last minute "we better do something... and FAST" because of the major backlash over the insane pricing of Pro Tools 10

It seems they did not actually have this ready and in place
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Old 11-21-2011, 02:02 PM
pivazquezmorales pivazquezmorales is offline
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Default Re: Why are we waiting for our Pro Tools 10 with the Avid Support Plan?

i agree, dont know why it has to take 7-10 days to process an electronic delivery. still waiting on my code. ordered mines last week
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Old 11-21-2011, 02:07 PM
TREXROCK TREXROCK is offline
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Default Re: Why are we waiting for our Pro Tools 10 with the Avid Support Plan?

Pretty frustrating that a company such as Avid cannot set up auto email of auth codes to people who have paid, yet we get tons of marketing emails saying how great the product is everyday.
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  #5  
Old 11-21-2011, 02:09 PM
dccarson dccarson is offline
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Default Re: Why are we waiting for our Pro Tools 10 with the Avid Support Plan?

Everytime you ask they add on 5 minutes, lol!!!
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Old 11-21-2011, 02:12 PM
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Default Re: Why are we waiting for our Pro Tools 10 with the Avid Support Plan?

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Old 11-22-2011, 08:26 AM
Rich Breen Rich Breen is offline
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Default Re: Why are we waiting for our Pro Tools 10 with the Avid Support Plan?

Quote:
Originally Posted by TREXROCK View Post
Why are we waiting for our Pro Tools 10 with the Avid Support Plan?...
Avid can I have my code now? I ordered last week.

Thank you.
2 weeks here since my card was charged and no sign of my authorization... Could this rollout have been more screwed up?
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  #8  
Old 11-22-2011, 08:48 AM
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Rubicon Rubicon is offline
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Default Re: Why are we waiting for our Pro Tools 10 with the Avid Support Plan?

Just FYI,

My pt 10 upgrade sn# was on the support plan email...

Not sure what that means but maybe it is part of this puzzle.

Rubicon
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Old 11-22-2011, 08:50 AM
acmost acmost is offline
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Default Re: Why are we waiting for our Pro Tools 10 with the Avid Support Plan?

Quote:
Originally Posted by DRC Music View Post
This is NOT a bash on AVID at all BUT... I really think this whole "plan upgrade" was a last minute "we better do something... and FAST" because of the major backlash over the insane pricing of Pro Tools 10
It absolutely was...you could never convince me otherwise. Ever. We all watched it unfold.

That said...I like Pro Tools, the software.
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