Product Page Confusion

[Trey803]

When I view my purchased products page I see redundant download links. I have just installed a new SSD and adding back all of my plug-ins.

How do I know what is redundant or not? And which ones are the latest versions? Avid could really use some cleaning up on the my account UI/UX. Screenshot below. (sorry this forum engine is 10 years out dated and I have forgotten how to embed images).

I was hoping the complete plug-ins bundle would include everything but it does not. Missing Xpand, AIR effects, and Virtual Instruments.

[Trey803]

• First AIR Instruments Bundle 18.10 Installer (Win) 1.25 GB
• First AIR Effects Bundle 18.8.1 Installer (Win) 98.08 MB
• First AIR Instruments 2018.3 Win (ZIP) 1.25 GB
• XPand!2 2018.10 (Win) 1.23 GB
• Eleven Effects Bundle 18.8 (WIN) 41.25 MB

• First AIR Effects Bundle 18.8.1 Installer (Win) 98.08 MB
• First AIR Instruments Bundle 18.10 Installer (Win) 1.25 GB
• XPand!2 2018.10 (Win) 1.23 GB
• First AIR Instruments 2018.3 Win (ZIP) 1.25 GB
• HEAT Option Guide V1.0 E (PDF) 222 KB
• Audio Plug-ins 10.2 Guide (PDF) 12.25 MB
• Graphic EQ 12.0 (Win) 2.77 MB

[maltastudio]

Oh Dear...You should see myn...

Peace

[john1192]

Originally Posted by Trey803

• First AIR Instruments Bundle 18.10 Installer (Win) 1.25 GB
• First AIR Effects Bundle 18.8.1 Installer (Win) 98.08 MB
• First AIR Instruments 2018.3 Win (ZIP) 1.25 GB
• XPand!2 2018.10 (Win) 1.23 GB
• Eleven Effects Bundle 18.8 (WIN) 41.25 MB

• First AIR Effects Bundle 18.8.1 Installer (Win) 98.08 MB
• First AIR Instruments Bundle 18.10 Installer (Win) 1.25 GB
• XPand!2 2018.10 (Win) 1.23 GB
• First AIR Instruments 2018.3 Win (ZIP) 1.25 GB
• HEAT Option Guide V1.0 E (PDF) 222 KB
• Audio Plug-ins 10.2 Guide (PDF) 12.25 MB
• Graphic EQ 12.0 (Win) 2.77 MB

here is Mine ... i think your Doubles are mislabelled as Win when they should be MAC ... maybe !!

[Trey803]

Well good news is that the Avid Link seems to sort out my product downloads. Bad news is whats with this ancient forum? I have to click on some quick reply button to type a message?

Love ProTools. Not happy with their product management and forum. I feel like it has gotten worse over the 10 years I've been using ProTools.

Time to switch to Studio One?

[Southsidemusic]

Good Luck with Studio One then.

Otherwise just use the post reply button under the last post as everyone else does. Just like I do right now!

And as stated a million times this is a USER forum not Avid support and here we help in a Peer2Peer way so what u mean by ancient eludes me. It works fast and loads quickly so what are you missing on a ”Chat Board” ? Same as GS and KVR etc.

See attachment below for Reply Button

[moshuajusic]

Originally Posted by Trey803

whats with this ancient forum? I have to click on some quick reply button to type a message?

THIS.