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  #1  
Old 12-17-2008, 04:01 PM
music project music project is offline
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Default problem with PT 8 install - digidesign audio drivers returned an error 2147213312

while installing PT 8 on a windows xp 002R system, after using the uninstaller to uninstall PT 7.3.1cs7, i got an error saying :
"digidesign audio drivers returned an error
ERROR - 2147213312"

i hit OK and let it finish the installation.

after reboot i got another messege :
"updated TPKd driver required, and or a reboot. please reinstall software or reboot."

DIGI ?
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  #2  
Old 12-17-2008, 04:08 PM
Alejandro Contreras Alejandro Contreras is offline
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Default Re: problem with PT 8 install - digidesign audio drivers returned an error 2147213312

Update your PACE drivers
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  #3  
Old 12-17-2008, 04:26 PM
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Default Re: problem with PT 8 install - digidesign audio drivers returned an error 2147213312

i did but it did not fix it.

any other possible solutions?
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  #4  
Old 12-17-2008, 04:37 PM
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Default Re: problem with PT 8 install - digidesign audio drivers returned an error 2147213312

Update your plug-ins. See the Upgrading to Pro Tools 8 or General Troubleshooting stickies for links to the Pro Tools Plug-In compatibility grid.
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  #5  
Old 12-17-2008, 04:42 PM
music project music project is offline
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Default Re: problem with PT 8 install - digidesign audio drivers returned an error 2147213312

i will but how does an error in the drivers installation stage is connected to plugins?
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  #6  
Old 12-17-2008, 04:47 PM
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Default Re: problem with PT 8 install - digidesign audio drivers returned an error 2147213312

OK, after updating pace drivers the "TPKd" thing is gone .

but i still got that "audio driver error 2147213312" when installing and every time i reboot my PC i get the "found new hardware" dialoge for the 002R and the command 8....

?
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Old 12-17-2008, 06:05 PM
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Unhappy Re: problem with PT 8 install - digidesign audio drivers returned an error 2147213312

please digi, help me out here....


- i uninstalled protools 7.3.1cs7
- downloaded and installed new pace drivers
- installing PT 8 but get "digidesign audio drivers returned an error, ERROR 2147213312"
- then after install is complete and i try to start PT it can't comunicate with my 002R.

on top of that i get the "found new hardware" dialoge when i reboot...

please help me install my new PT 8.
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Old 12-17-2008, 06:25 PM
music project music project is offline
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Default Re: problem with PT 8 install - digidesign audio drivers returned an error 2147213312

my "drivers" folder inside c:\program files\digidesign\drivers

has only a Mbox driver "mbx2ccgp.inf"

maybe thats the reason i can't get my 002r to work with PT 8?

where can i find the driver for the 002r ?
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  #9  
Old 12-17-2008, 11:20 PM
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Default Re: problem with PT 8 install - digidesign audio drivers returned an error 2147213312

bump

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  #10  
Old 12-18-2008, 01:31 AM
music project music project is offline
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Unhappy Re: problem with PT 8 install - digidesign audio drivers returned an error 2147213312

if i uninstall PT completely with windows's add/remove programs, including Music Production Kit and all of digi's components, will my RTAS plugin folder retain my non DIGI plugins or will i have to install everything from scratch ?

not that i am that confidant that this will help.

it's as if the installer is missing the 002R driver.

please help me...
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