How to upgrade license from 2015 student license

[dailymc1]

Hi all,

Whilst at Uni (finally) completing my MA, I purchased the 'FOR LIFE' Pro Tools license. However, as you can see from my kit list, altho my 2008 Mac Pro is quite fast enuff to run my studio, as I refused to play the 'Upgrade Wars, I finally had to make the plunge, as I couldn't upgrade my OS (last one was El Capitan... frustrating as my machine is well capable.. Apple ay!?) & so therefore, new software AND hardware!?
And so, have bought a 2019 iMac, & a UAD Apollo audio interface, wiv the new iMac running Catalina. However, my 'LICENSE FOR LIFE' won't work...
Please advise

Many thanks

Paul aka; DailyMc

[ChuckS]

Maybe you should move this to Licensing and Accounts - Avid support looks in there regularly.

[Darryl Ramm]

You might want to read the license agreement carefully. I doubt Avid granted you a license for all future upgrades and no Avid license I am aware of talks about 'for life'.

Are you talking standard or Ultimate?

I expect the preferred way Avid will want you to proceed is for you to purchase a monthly or annual subscription to standard or Ultimate. Not sure if you can surrender your current edu license as a "cross grade" (Avid's awful confusing marketing term-for that)... this is maybe a question you want to ask.

Sone dealers seem able to issue renewals on lapsed support plans on perpetusl licenses, Avid does not directly. You should contact a large Avid reseller for the UK and ask them what your options are there.

[Rich Breen]

Prob'ly means he bought a "perpetual" license - all that means is it's not subscription, but it doesn't mean it's gonna work in perpetuity with future OS/Hardware releases. You either freeze the machine/OS at the versioin that works with your software (Pro Tools, etc) or you move on and keep up to date with your Pro Tools version.