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Old 02-18-2017, 02:08 PM
topsender topsender is offline
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Default I/O not visable on Setup tab

Greetings, I just purchased a Focusrite 18i20 and I'm having trouble getting it to shake hands with pro tools first that came with it. My current issue it setting up my out puts correctly. I think my inputs are fine since I'm getting a signal from my pre-amps but the signal goes dead when I record.

From my attached photo the I/O is not listed under setup. Is this the limitations of pro tools first? Any thoughts?

Thank you
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Old 02-18-2017, 05:45 PM
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albee1952 albee1952 is online now
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Default Re: I/O not visable on Setup tab

I recommend watching some "getting started" videos. First thing, assuming you installed the driver for the focus rite, go

Hold the N key while opening pro tools. That will take you to the window where you will select the focus rite as your desired "audio engine". Once that is done, open Setup>IO and if all the ins and outs are not listed, hit the DEFAULT button.
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Old 02-20-2017, 09:26 AM
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Neurosis Neurosis is offline
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Default Re: I/O not visable on Setup tab

Have you chosen your Focusrite in the playback engine? In the same menu you will see the playback engine so click this then choose the Focusrite
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