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#1
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Charged twice for this month's subscription?
I think I was charged twice for September's subscription yesterday...
Anyone else? Don't know how or who to contact at Avid, it's so confusing..
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Pro Tools 2024.3 macOS 14.4 iMac (24-inch, M1, 2021) (16GB RAM, 1TB SSD internal) Samsung T7 x a few Samsung 980 Pro x 2 (in Acasis TB/USB 4 enclosures) Apogee Ensemble Thunderbolt (my hero) |
#2
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Re: Charged twice for this month's subscription?
Started a support case for you to look into this, but you could do that or call using your product's System ID to get assistance.
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