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  #1  
Old 01-21-2021, 05:51 AM
richists richists is offline
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Default Pro Tools Ultimate Trial on a new computer not possible

I have a new computer and I would like to try if PT-Ultimate runs on it. I've already downloaded the trial for my old Mac one year ago but it didn't work because the computer was not supported. I even wasn't able to install the PT Ultimate trial. So I have never used it.
Today I wanted to try it on my new Mac but I can't download it, because it says that it is expired? How is this possible when I never could install the trial one year ago?
Is there a way to download this trial again? Does anyone has the same experience? Because before I buy it for the money I really like to test it first.
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  #2  
Old 01-21-2021, 12:47 PM
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JCBigler JCBigler is offline
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Default Re: Pro Tools Ultimate Trial on a new computer not possible

The Protools trial authorizations are done via iLok license. If you already had one in your account, then you won't be able to get another one until Avid releases the previous trial authorization from your account, which they may or may not do.

You'll have to send a request to Avid Support to ask if they will authorize another trial license for you.
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  #3  
Old 02-21-2021, 11:28 AM
studiorat67 studiorat67 is offline
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Default Re: Pro Tools Ultimate Trial on a new computer not possible

I also downloaded the Ultimate trial, and installed on my MBP 2018, and upon opening it only ever opens as standard protools, and my track counts as everything else is just that PT standard, even the download link isn't named ultimate is this an oversight on Avids end,? if so they nee to change it, because trials are expiring and we cant use t to see if its feasible to purchase. But the point is they offer a Trial for a uber expensive program that is not compatible, nor available to many users, so how are we to get this to function
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IMAC HIGH SIERRA 10.13.6 PT 11 STUDIO A

MACBOOK PRO I-9 1TB SSD 32 GB RAM, PRO TOOLS 2018, STUDIO B

MAC G5 YOSEMITE, AVIDS 192'S WITH PRO TOOLS 10 STUDIO C

MAC PRO 12 CORE 64 GB RAM 2TB SSD PRO TOOLS ULTIMATE STUDIO D
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  #4  
Old 02-21-2021, 12:16 PM
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JFreak JFreak is offline
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Default Re: Pro Tools Ultimate Trial on a new computer not possible

Standard and Ultimate are same software, only difference being the license that unlocks Ultimate features. Check the splash screen, it says Ultimate if you have it.

Track counts should be Ultimate track counts as well, but if you do not have Avid hardware you are limited to 32 i/o even if you have Ultimate.
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  #5  
Old 02-22-2021, 03:52 AM
studiorat67 studiorat67 is offline
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Default Re: Pro Tools Ultimate Trial on a new computer not possible

yeah thats the issue, I downloaded and Installed and licensee is Trial on Ilok, but splash screen is Pro Tools not Ultimate , Track Count is still useless,ive installed probably 16 times, in the last 20 days, and uninstalled my current , Dea activated my perpetual license, subscribed, and still nothing,
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What I Run Daily
IMAC HIGH SIERRA 10.13.6 PT 11 STUDIO A

MACBOOK PRO I-9 1TB SSD 32 GB RAM, PRO TOOLS 2018, STUDIO B

MAC G5 YOSEMITE, AVIDS 192'S WITH PRO TOOLS 10 STUDIO C

MAC PRO 12 CORE 64 GB RAM 2TB SSD PRO TOOLS ULTIMATE STUDIO D
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  #6  
Old 02-22-2021, 05:25 AM
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JFreak JFreak is offline
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Default Re: Pro Tools Ultimate Trial on a new computer not possible

Take a look at your iLok Licence Manager then, the trial license bundle must have (time-limited) "Pro Tools Ultimate Perpetual" license in it. If this is not the case, contact Avid Support and ask them to fix your license and also reset the expiration day so you have full 30 days.
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  #7  
Old 02-22-2021, 10:36 AM
studiorat67 studiorat67 is offline
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Default Re: Pro Tools Ultimate Trial on a new computer not possible

Thank You I cant believe I overlooked this hopefully It will work out; if I don't reply back its because Im on my rig, wiring my new patch bays for our SSL
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What I Run Daily
IMAC HIGH SIERRA 10.13.6 PT 11 STUDIO A

MACBOOK PRO I-9 1TB SSD 32 GB RAM, PRO TOOLS 2018, STUDIO B

MAC G5 YOSEMITE, AVIDS 192'S WITH PRO TOOLS 10 STUDIO C

MAC PRO 12 CORE 64 GB RAM 2TB SSD PRO TOOLS ULTIMATE STUDIO D
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