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Old 12-15-2018, 07:30 PM
bill22312095 bill22312095 is offline
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Join Date: Dec 2018
Location: Taiwan
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Default ilok License problem , help

I lost my ilok with my PT License in it few month ago , so I report ilok website for my lost and buy a new one , but I found my old ilok again and it still works so I use it for a while . A Few days ago , my PT tell me my old ilok is disable , I try to use my new one but I don't know how to transfer my old license to it ,
I check ilok application there is 0 license in my ilok account i don't know why , it trouble me for many days , Is there any solution ? thx!
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Old 12-16-2018, 08:13 AM
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crizdee crizdee is offline
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Default Re: ilok License problem , help

Quote:
Originally Posted by bill22312095 View Post
I lost my ilok with my PT License in it few month ago , so I report ilok website for my lost and buy a new one , but I found my old ilok again and it still works so I use it for a while . A Few days ago , my PT tell me my old ilok is disable , I try to use my new one but I don't know how to transfer my old license to it ,
I check ilok application there is 0 license in my ilok account i don't know why , it trouble me for many days , Is there any solution ? thx!

Hi,


After reporting to ilok they will place a lock on the ilok once it is synced to an account!


You need to contact Ilok and tell them you found the ilom and asked if it can be un-locked or if you can transfer the old license from it to your new ilok




Chris
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Old 12-16-2018, 08:17 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
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Default Re: ilok License problem , help

Quote:
Originally Posted by bill22312095 View Post
I lost my ilok with my PT License in it few month ago , so I report ilok website for my lost and buy a new one , but I found my old ilok again and it still works so I use it for a while . A Few days ago , my PT tell me my old ilok is disable , I try to use my new one but I don't know how to transfer my old license to it ,
I check ilok application there is 0 license in my ilok account i don't know why , it trouble me for many days , Is there any solution ? thx!
Welcome to the community. Started a support case for you so please watch for an email.
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