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Old 09-05-2017, 07:16 AM
brunoleurino brunoleurino is offline
Join Date: Sep 2017
Location: Argentina
Posts: 1
Default Purchasing troubles, now my account is blocked.

After trying to purchase many times and failed - getting 208 & 204 Error - I started receiving a 201 Error that says my account has been temporarily blocked.
The issue here is I'm not getting any response from avid support and cannot view any other communication path to solve my problem.
Any suggestions?
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Old 09-05-2017, 08:50 AM
jeffro's Avatar
jeffro jeffro is offline
Join Date: Jun 1999
Location: SF Bay Area
Posts: 7,576
Default Re: Purchasing troubles, now my account is blocked.

Welcome to the community, and sorry to hear you are having trouble.

Checked your Avid account and that is not locked out, so this must just be store related. I see you started a case yesterday and provided more info today so please watch for a response to your case.
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