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#11
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Re: Avid. I demand a response.
Quote:
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#12
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Re: Avid. I demand a response.
This is a great idea, thank you.
Im going to try this- |
#13
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Avid. I demand a response.
Quote:
__________________
Daniel HDX - PT12.5.1 - HD I/O 16x8x8 Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii D-Command Main Unit - 'Ole Blue http://www.sknoteaudio.com/ plugins rock and are affordable. |
#14
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Re: Avid. I demand a response.
I had this problem 2 weeks ago when a client was on a tight schedule and sitting with me when I opened his session.
I spent over an hour doing the routine of rebooting, pulling the iLok, switching ports, trashing prefs, etc... Only certain licenses were not working, VCC and Waves but all the others worked. That did not make sense why some licenses worked and some said the iLok could not be accessed. If it truly could not be accessed then no licenses would work. I installed the latest iLok driver Dec 13, 2012, and the problem went away and no problems since. What frustrated me was that the iLok worked fine one day and the next day it wasn't, but after a quick look I discovered I left automatic updates for Win7 on and there was a couple of changes I suspect created an issue with the iLok drivers I have been using for over a year. I'm still using PT8.05.. It would be nice to get help from a nice knowledgeable person when things get stuck, without having to pay a deterrent fee.
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Digidesign 003R+PT 2020.12.0, Gigabyte GA-Z97X, CPU INTEL i7-4790 4.0Ghz, CORSAIR DOMINATOR 16GB; ATI Radeon™ HD 5450 PCIe Multiple WD Caviar Black 2Tb Spinner Drives; 1 PPA 80GB 1394 Firewire Oxford 911 PYRO PCI64R2 3 Port Firewire Card (PCIe) Antec 300 case. PSU 600W, Windows 10 Home. |
#15
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Avid. I demand a response.
Quote:
Take GGreenfield's 2 million and invest in a more robust customer focused service plan
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Daniel HDX - PT12.5.1 - HD I/O 16x8x8 Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii D-Command Main Unit - 'Ole Blue http://www.sknoteaudio.com/ plugins rock and are affordable. |
#16
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Re: Avid. I demand a response.
Quote:
__________________
~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#17
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Avid. I demand a response.
You know there should be a program like Little Snitch uses for the Mac
It would police everything - up to and including Microsoft !!
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Daniel HDX - PT12.5.1 - HD I/O 16x8x8 Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii D-Command Main Unit - 'Ole Blue http://www.sknoteaudio.com/ plugins rock and are affordable. |
#18
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Re: Avid. I demand a response.
Quote:
I was under the impression this was a community that is here for users to help each other. If you had purchased support time from Avid and the problem was ignored I could kind of understand you posting here but it sounds like you have a problem with non-Avid hardware (iLok). If you're losing money I would suggest calling them on the phone. |
#19
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Re: Avid. I demand a response.
Um yeah, Perhaps you should read it all. I did call, and all I get is, "Call Pace." Yet PACE has no phone support.
In the end, why should I have to rely on other users to help deal with problems with the software that I purchased from AVID. --Especially when most of the time is conceded jerks who want to talk down to you because you didn't sift through a billion previous posts. In conjunction with that when those problems are related to the ILOK which only exists to protect them from people stealing and is of no benefit to me what so ever. If AVID insists on using this tech to cover themselves then they should own up and support it. Waves got smart and dumped them-- so have many others. So thank you for proving my point as to why I DEMAND some decent customer service. Quote:
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#20
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Re: Avid. I demand a response.
Scott,
Just trying to stay up to date here. So have you replaced the Ilok yet, and have you been able to try the last working drive image. Just wondering where we stand with this
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
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