MP3 PT 10.3.10 export stopped after renewing iLok activation

[ThijsDeMelker]

Originally Posted by AJF

Same here, I've also tried to mp3 bounce on another Mac running PT 10.3.9 and PT 12.4 and the same happens. It's new authorization issue.
Got a mail from Avid support, they suggest to uninstall and reinstall all (???)
-AJ

I did that all. Didn't work out. ...

Verstuurd vanaf mijn SM-G900F met Tapatalk

[AJF]

It's a new authorization bundle issue. Waiting for a new auth. on iLok.
-AJ

[ThijsDeMelker]

Originally Posted by AJF

It's a new authorization bundle issue. Waiting for a new auth. on iLok.
-AJ

I got a temporary license for my pts10HD today to sort out if it's a iLok software thing or an Avid license error. Well, the temporary license gave the same mp3export error, still the message I've got to authorize pts10 first.
Pts10 itself works fine, also on this temporary license.
I guess it's a software/update error with iLok/LicenseManager.
With my pc that is.

[ThijsDeMelker]

Originally Posted by AJF

Hi there, I've got a mail from support, they need to replace the 12.6 licenses.
Btw they given to me a temporary 30 days license.
Hope this help.
-AJ

Didn't help for me...see my other quote here above

[ThijsDeMelker]

Originally Posted by ThijsDeMelker

Didn't help for me...see my other quote here above

Thanks to Avid's helpdesk mp3 export (pts10HD) works now with a temp.license
He told me they're working on a new solution. Seems to be a license bug.

[Siddhant Bhatia]

Dear Avid ...

Any solution for this? Please advise ... I'm back to using 10.3.10 as my 12.6 is marred with the 9173,9172 errors ... Have opened the case for that elsewhere ...

Currently ... the system crashes after I try exporting MP3 and says iLok license doesnt exist.

[mikex83]

Same here, I even contacted the iLok team but they could not give me help.
Let's wait for a solution from Avid, even though almost a month has already passed.

[Siddhant Bhatia]

Dear Avid / Jeffro / Mods ...

Please send me licenses to my ilok account - siddhantbhatia

My avid account: [email protected]

Its very very frustrating and I dont know there's a problem and I cannot open cases ... when I try to a blank page shows up all the time.

Kindly get this sorted out ASAP.

Siddhant

[Antonio_4346]

I'm also having this problem. Very frustrating--especially when some people have received help with it, while the rest of us have been left to hung out to dry.

Please send a temporary license to me as well! iLok ID: antonio_4346

[ThijsDeMelker]

Start a case just like me. ..

Windows 7 sp1 / HD Native PCI / Lynx Aurora / Pro Tools HD 10.3.10 and 12.5.1 / Nvidia gr. card.