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  #1  
Old 04-07-2012, 03:55 AM
Raoul23 Raoul23 is offline
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Default Crash when importing mp3 file

Today i tried to import/drag an mp3 of a track into protools 10HD to use as a ref track, and i get the blue screen of death. Anyone had this before and know a solution?

Cheers in advance
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Raoul Crane
www.blaze-studios.co.uk

PT 10.3.8 HD Accel 7, Windows 7 64 Bit, I7 960, Supermicro X8SAX, ATI FirePro V3700, 12GB Ram, Magma P7R464, Kingston SSD, 2 X WD Caviar Black, Dual Monitors
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  #2  
Old 04-13-2012, 04:24 AM
Raoul23 Raoul23 is offline
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Default Re: Crash when importing mp3 file

Any one?

I've read on the forum that some people had this problem and cured it by installing the up to date quick time installer, but still no luck. Any one had this probs and cured it. Please!!!!!!
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Raoul Crane
www.blaze-studios.co.uk

PT 10.3.8 HD Accel 7, Windows 7 64 Bit, I7 960, Supermicro X8SAX, ATI FirePro V3700, 12GB Ram, Magma P7R464, Kingston SSD, 2 X WD Caviar Black, Dual Monitors
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  #3  
Old 04-16-2012, 11:26 AM
Raoul23 Raoul23 is offline
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Default Re: Crash when importing mp3 file

No one had this problem before!
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Raoul Crane
www.blaze-studios.co.uk

PT 10.3.8 HD Accel 7, Windows 7 64 Bit, I7 960, Supermicro X8SAX, ATI FirePro V3700, 12GB Ram, Magma P7R464, Kingston SSD, 2 X WD Caviar Black, Dual Monitors
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  #4  
Old 04-17-2012, 11:27 AM
Third Eye Studios Third Eye Studios is offline
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Default Re: Crash when importing mp3 file

Hi Raoul,

Sorry I can't help you out, I haven't updated to 10HD yet... Bought the upgrade last Dec., just waiting to finish a bunch of projects before I install it, which will hopefully be this week (can't risk any stability issues).
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  #5  
Old 04-17-2012, 11:32 AM
Raoul23 Raoul23 is offline
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Default Re: Crash when importing mp3 file

Quote:
Originally Posted by Third Eye Studios View Post
Hi Raoul,

Sorry I can't help you out, I haven't updated to 10HD yet... Bought the upgrade last Dec., just waiting to finish a bunch of projects before I install it, which will hopefully be this week (can't risk any stability issues).
Hi Third eye this happened in my Pro Tools 9HD aswell I thought installing 10HD would sort it but no such luck
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Raoul Crane
www.blaze-studios.co.uk

PT 10.3.8 HD Accel 7, Windows 7 64 Bit, I7 960, Supermicro X8SAX, ATI FirePro V3700, 12GB Ram, Magma P7R464, Kingston SSD, 2 X WD Caviar Black, Dual Monitors
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  #6  
Old 04-18-2012, 07:42 AM
rlopez rlopez is offline
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Default Re: Crash when importing mp3 file

hi mate,

i´ve never had this problem maybe you have any hardware/driver are you able to save the kernel dump? ther´re many software for analyze the .dmp file maybe you get any conclusion when you read the dump

good luck!!!!
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  #7  
Old 04-18-2012, 07:55 AM
Raoul23 Raoul23 is offline
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Default Re: Crash when importing mp3 file

Quote:
Originally Posted by rlopez View Post
hi mate,

i´ve never had this problem maybe you have any hardware/driver are you able to save the kernel dump? ther´re many software for analyze the .dmp file maybe you get any conclusion when you read the dump

good luck!!!!
Thanks buddy I'm not to hot on things like that computers how do I save the kernel dump?
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Raoul Crane
www.blaze-studios.co.uk

PT 10.3.8 HD Accel 7, Windows 7 64 Bit, I7 960, Supermicro X8SAX, ATI FirePro V3700, 12GB Ram, Magma P7R464, Kingston SSD, 2 X WD Caviar Black, Dual Monitors
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  #8  
Old 04-28-2012, 10:29 AM
Raoul23 Raoul23 is offline
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Default Re: Crash when importing mp3 file

Converted an MP3 to a wav file and it imported no problem?????????
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Raoul Crane
www.blaze-studios.co.uk

PT 10.3.8 HD Accel 7, Windows 7 64 Bit, I7 960, Supermicro X8SAX, ATI FirePro V3700, 12GB Ram, Magma P7R464, Kingston SSD, 2 X WD Caviar Black, Dual Monitors
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