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Old 02-26-2020, 11:33 PM
rookiewang rookiewang is offline
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Join Date: Nov 2001
Location: Taiwan
Posts: 15
Default Pro Tools failed to launch when S1 network connected (Mac OS 10.15)

Iíve just installed two of Pro Tools with Dock/S1 systems. One of them is okay (OS 10.14), but there is a strange issue occurred in the other system (OS 10.15). When the iMac connected to the router (whatever cable or WiFi) for Eucon, I canít launch PT (or quit) and there is only the spinning beach ball.

If I disconnect the ethernet cable, quit the Eucon, PT will launch successfully, then I connect the cable back, start up the Eucon, and everything works fine.

Here is the systems info :

System A (issue system)
iMac with OS 10.15 Catalina
UAD Apollo X16
Pro Tools 2019.12
Avid Dock x 1
Avid S1 x 2
TP-LINK TL-WR841N WiFi Router

System B (normal system)
iMac with OS 10.14 Mojave
UAD Apollo X8
Pro Tools 2019.12
Avid Dock x 1
Avid S1 x 2
TP-LINK TL-WR841N WiFi Router

I did all the same procedure to installed these two systems, there is only two different between them : interfaces and Mac OS. Does anyone know how to fix this issue? or there is a compatibility bug?
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