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Old 10-11-2015, 11:54 AM
Pianoman1092 Pianoman1092 is offline
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Join Date: Oct 2015
Location: USA
Posts: 7
Default Sluggish/unresponsive Pro Tools 10 on any action

[Cross posting this from Pro Tools Software discussion, not sure which is the better topic to post under]

Hi guys, I've scoured the existing threads on this forum and haven't found any solution yet to my problem. It started about 2-3 weeks ago. I can open Pro Tools 10, but literally any action I take is followed by around 30 seconds of unresponsive downtime. This includes opening a session, clicking on the timeline, changing a setting, etc. Pro Tools is often listed as "Not Responding" in task manager during this time. CPU Usage also jumps up to 90-100%.

Quick list of things I've tried:

Reinstalling from scratch (including using CCleaner to clear registries/misc files)
Reinstalling ASIO4All
Run as administrator, run in compatibility mode
Closing unnecessary programs
De-activating Internet Explorer
Moving all Plug-Ins out of the plug-in folders
Updating drivers from manufacturers' websites in Device Manager

Might be missing some others I've tried, but damn this problem is PERSISTENT. I'm running Windows 10 which I know is already a risk, but it was running completely perfectly for about 4 months on it, then all of a sudden this problem.

I'm running Pro Tools 10.3.5. If you guys have any insight as to what could've caused this, I would be extremely appreciative. Tech troubleshooting can be so frustrating. Personally, I have a small feeling that perhaps a Windows 10 update has caused this problem, but I don't really know how to pinpoint which. I could potentially rollback to a time when I knew Pro Tools worked fine, but I want to see if you guys have anything to suggest!

Thanks for any help guys. This forum is the best (first time poster, but I creep here often when I need Pro Tools help).

And finally, here's the beloved Sandra:

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ID
Host Name : Matthew
Workgroup : WORKGROUP

Computer
Model : Lenovo 20193 IDEAPAD
Serial Number : 100084*******
Chassis : Lenovo Notebook
Mainboard : Lenovo INVALID
Serial Number : YB002*****
BIOS : Lenovo 6BCN42WW(V2.02) 02/08/2013
Total Memory : 8GB DDR3 SO-DIMM

Processors
Processor : Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz (4C 8T 3.2GHz/3.4GHz, 3.2GHz IMC, 4x 256kB L2, 6MB L3)
Socket/Slot : FC PGA988 (G2)

Chipset
Memory Controller : Lenovo Core (Ivy Bridge) Mobile DRAM Controller 100MHz, 2x 4GB DDR3 SO-DIMM 1.6GHz 128-bit

Memory Module(s)
Memory Module : Ramaxel RMT3160ED58E9W1600 4GB DDR3 SO-DIMM PC3-12800SO DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : Ramaxel RMT3160ED58E9W1600 4GB DDR3 SO-DIMM PC3-12800SO DDR3-1600 (11-11-11-29 5-40-13-6)

Video System
Monitor/Panel : LG Generic PnP Monitor (1920x1080, LP156WF1-TLC1, 15.6")
Monitor/Panel : ACR S230HL
(1920x1080, 23.1")
Video Adapter : NVIDIA GeForce GT 650M (2CU 384SP SM5.0 789MHz, 256kB L2, 2GB 4GHz 128-bit, PCIe 2.00 x16)
Video Adapter : NVIDIA GeForce GT 650M (2CU 384SP SM5.0 789MHz, 256kB L2, 2GB 4GHz 128-bit, PCIe 2.00 x16)

Graphics Processor
CUDA GP Processor : NVIDIA GeForce GT 650M (384SP 2C 789MHz, 256kB L2, 2GB 4GHz 128-bit)
CUDA GP Processor : NVIDIA GeForce GT 650M (384SP 2C 789MHz, 256kB L2, 2GB 4GHz 128-bit)
OpenCL GP Processor : NVIDIA GeForce GT 650M (384SP 2C 789MHz, 32kB L2, 2GB 4GHz 128-bit)
OpenCL GP Processor : NVIDIA GeForce GT 650M (384SP 2C 789MHz, 32kB L2, 2GB 4GHz 128-bit)
Compute Shader Processor : NVIDIA GeForce GT 650M (384SP 2C 789MHz, 256kB L2, 2GB 4GHz 128-bit)
Compute Shader Processor : NVIDIA GeForce GT 650M (384SP 2C 789MHz, 256kB L2, 2GB 4GHz 128-bit)
OpenGL Processor : GeForce GT 650M/PCIe/SSE2 (2GB)
OpenGL Processor : GeForce GT 650M/PCIe/SSE2 (2GB)

Storage Devices
Crucial_CT512MX100SSD1 (512.1GB, SATA600, 2.5", SSD, SED) : 477GB (C:) (D:) (E:)

Logical Storage Devices
LRS_ESP (E:) : 996MB (FAT32, 4kB) @ Crucial_CT512MX100SSD1 (512.1GB, SATA600, 2.5", SSD, SED)
Windows8_OS (C:) : 260GB (NTFS, 4kB) @ Crucial_CT512MX100SSD1 (512.1GB, SATA600, 2.5", SSD, SED)
LENOVO (D:) : 8GB (NTFS, 4kB) @ Crucial_CT512MX100SSD1 (512.1GB, SATA600, 2.5", SSD, SED)
WINRE_DRV : 1000MB (NTFS, 4kB) @ Crucial_CT512MX100SSD1 (512.1GB, SATA600, 2.5", SSD, SED)
Hard Disk : 450MB (NTFS, 4kB) @ Crucial_CT512MX100SSD1 (512.1GB, SATA600, 2.5", SSD, SED)
PBR_DRV : 20GB (NTFS, 4kB) @ Crucial_CT512MX100SSD1 (512.1GB, SATA600, 2.5", SSD, SED)

Peripherals
LPC Hub Controller 1 : Lenovo Panther Point LPC Controller
Audio Device : Lenovo Panther Point High Definition Audio Controller
Audio Codec : Realtek Semi High Definition Audio
Audio Device : Lenovo GK107 HDMI Audio Controller
Audio Codec : nVidia GeForce 6800 LE [NV40.2]
Disk Controller : Lenovo Panther Point Mobile 6 port SATA AHCI Controller
Disk Controller : Lenovo Standard SD Host Controller
USB Controller 1 : Lenovo Panther Point USB xHCI Host Controller
USB Controller 2 : Lenovo Panther Point USB Enhanced Host Controller #2
USB Controller 3 : Lenovo Panther Point USB Enhanced Host Controller #1
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Send to Microsoft OneNote 15 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Sensors
Location : Microsoft Visual Studio Location Simulator Sensor (Location, Unknown)

Network Services
Network Adapter : Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30) (Ethernet, 100Mbps)
Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet)
Wireless Adapter : Intel(R) Centrino(R) Wireless-N 2230

Power Management
Battery No 1 : LENOVO PABAS0241231 6.50Wh/0.53Ah

Operating System
Windows System : Microsoft Windows 10 Home 10.00.10240
Platform Compliance : x64
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