View Single Post
  #8  
Old 08-07-2010, 01:09 PM
Benoni's Avatar
Benoni Benoni is offline
Moderator
 
Join Date: Oct 2008
Location: Right Behind YOU!!
Posts: 9,980
Default Re: Trouble with installation

Quote:
Originally Posted by greenspa View Post
Hi,

I tried your suggestion, I think exactly as you described (on both the win 7 and vista PC's), and still get the same error message.

Thanks for the suggestion, though. Any other ideas? Should I just wait until the win 64-bit version comes out?
are you sure you have the Eleven Rack Drivers installed?

go to Device Manager. Sound, video and Game Controllers. (click the arrow to expand view) You should see Digidesign Eleven Rack, and Digidesign Eleven Rack RT DFU. Are they present? Do you see any Exclamation Points (!) anywhere in Device Manager?

If all is well in Device Manager, go to Control Panel, Programs And Features. and Look for Digidesign ElevenRack Driver 1.0.8 (x64) is that present?

What version of Pro Tools do you have installed?
__________________
Brian

Windows 11 Pro | macOS 12
Pro Tools 2022
benonistudio.com
Youtube Channel - benonistudio
Plugin Deals
@benonistudio
Reply With Quote