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Old 11-23-2010, 07:03 PM
IndigoDarkwolf IndigoDarkwolf is offline
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Join Date: Nov 2010
Location: United States
Posts: 1
Default Re: Unable to locate Avid Hardware

I'm having the same problem with a KeyStudio USB keyboard that I just purchased. Followed all of the directions when installing, but Pro Tools SE pops up a message box saying "Unable to locate Avid Hardware", and refuses to let me go any further. I've searched the forums and support pages, and have been unable to solve the problem with driver updates.

Other software (MuseScore) is able to recognize the keyboard and use it for input, so I suspect that neither the driver or hardware are the source of my problems, unless Avid/M-Audio/etc are doing something silly like searching for the name "Avid" when it looks up the device list for the computer. (The keyboard is recognized by the OS as an "M-Audio KeyStudio")

I'm running Windows 7 64-bit, Pro Tools SE 8.0.3, and the keyboard device driver appears to be version 5.10.0.5139. The driver from Avid's website appears to be version 5.10.0.5131.

Last edited by IndigoDarkwolf; 11-23-2010 at 07:04 PM. Reason: clarified a sentence
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