Quote:
Originally Posted by mesa3077boogie
What do you mean by that? Have other users got replacements and have had the same issues?
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The issues are mostly software, not hardware, it would seem, based on this. But since Tech Support does not see fit to respond here with hard info we'll never know. Why AVID feels they should pop into the HD/TDM subforums regularly and not here I don't understand.
I have two Metric Halo boxes, a ULN2 and a Mobile IO, neither of which cost that much more than the mBox Pro, and the amount of regular interaction between users and the three or four people who comprise that company is simply insane. I have never had any question, no matter how small, that ever went unanswered for more than a few hours, and bugs or issues are met with concise, helpful mass responses before I even knew there was a bug. Here you've got users acting as the only support there is.
How much longer can I be an apologist for Digi/AVID?