Re: I have not received any support under the new PT + standard support plan
Hi Bruce,
i haved the same problem. I bought the PT 11 Crossgrade on 22.11.2014 and never got a mail with an Avid Support Code or details of the support plan - also nothing in my avid user account.
Klaus
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MacPro 2 x 2.4 Quadcore Intel Xeon, 12 GB, OSX 10.7.4
ProTools 10.2.0, Digi 03 Rack, Procontrol with Editpack and 2 Faderpacks - Avid Mediacomposer 6.0.1
M-Audio Project Mix IO, Digi 02 Rack, Avid Mojo SDI
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