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Old 10-06-2009, 11:13 AM
Michaeldante Michaeldante is offline
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Join Date: Mar 2009
Posts: 48
Default Re: PT 8 Crashes Bluescreen when loading play_rtas on eastwest software upgrade

To answer your questions...

Q: If you look under "Add/Remove Programs" is there only one entry for Interlok driver setup? One entry for iLok client helper?
A: Looking in the add/remove page I have Interlok Driver Setup x32, iLok x32 Driver, and iLok Client Helper x32 programs showing. I just updated to the newest PT8 (I believe 8.1?) so that is the first one mentioned.
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As far as the last two questions I am not really a tech guy so are you talking about them being x32 version or something else?

If you click on support information for the iLok Client Helper, what version is it? If you click on support information for the interlok driver setup, what version is it?
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