Thread: yup...6031s....
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Old 02-06-2010, 05:20 AM
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Shan Shan is offline
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Default Re: yup...6031s....

Quote:
Originally Posted by DigiTechSupt View Post
Meat (or anyone else experiencing this issue) -

As I keep saying - this is a configuration issue, not a bug in Pro Tools.

We have confirmation from Fullsound that they were able to alleviate the 6031 errors by reversing the order of the cards in their computer and updating their ethernet drivers.

If you want assistance from us, we must have access to your computer - given there are literally thousands of possible configurations out there, we need to see what we're working with to be able to possible fix it.

Please contact us using the tech support request form and indicate this thread number (264201) in the subject of the email.
I can invoke the 6031 errors in HD 100% of the time using 9 of the most recent NVIDIA drivers. These errors vanish when using the default Windows graphic driver. The problem with the default Windows graphic driver is it doesn't offer higher resolutions for larger monitor displays. The Digi recommended NVIDIA driver is to use 181.xx and above but these versions also create 6031 errors. From my tests, it is definitely driver related and not a configuration issue. The NVIDIA drivers appear to be the cause.

What was the graphics card and driver number in the Fullsound system?

Shane
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