[markallen5]

Hello,
I've just joined this forum as I have a big problem and can't use my pro tools7.1 mpowered.
It's a bit of a long story, so I hope you'll bear with me and i'm hoping that someone can help.
This first part may or may not be relevant to what's happening now but I thought i'd best mention everything. Several weeks ago when loading pro tools a message would come up saying init interface failed and my delta 1010lt sound card wouldn't work, i'd restart my pc and after a few times it worked, until one day when it didn't want to know, so I rang up a very helpful man on the m-audio helpline. He said he thought it might be a problem with my pc and suggested plugging the card into a different slot, which I did and all was well. It worked fine.....For a while!
After a week with no problems, one day my pc would not start pro tools, i'd click , but nothing, no message nothing. If I then clicked on run as..i'd get the message
Could not find required w(something, sorry can't read my own writing, but it was w and one other letter) then , DLL reinstall software.
So...At this point I took my pc up to my local computer repair man to ask his advice. I backed up all my files to a hard drive and he completely wiped my pc, he then reinstalled windows xp the delta1010lt with the drivers, and then my pro tools from the disk, several times, as it still didn't want to work!
When I try to start pro tools now it starts loading but then stops and I get a message which says....unable to locate m audio hardware, BUT..my pc says the delta 1010lt is there, it comes up on the control panel, and if you put a cd in and play, it works! I can see the level meter working, I hear the music from the outputs of the delta 1010lt. So why, oh why does my pro tools, loaded from my official disk I bought new, not recognise the card????
I really hope someone out there has an answer and I'd be most grateful if that someone can help me get back to making music , PLEASE !
From Mark in S.Wales.