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Old 12-29-2014, 02:04 PM
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Benoni Benoni is offline
Join Date: Oct 2008
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Posts: 9,629
Default Re: iLok License & PT 9

If you had the license on your iLok, when did you notice it was gone? I ask because licenses don't just disappear from an iLok unless they are removed or moved in the sync process..... unless maybe you have a damaged iLok.

Either way, no one here (users) can help you, this is something that Avid and iLok must be involved in.

It would be best to call them. Make sure you have your iLok user ID handy, your Avid Account details, and any info you have that proves you purchased the Upgrade.
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