Re: Subscription did not auto renew, now cancelled
You can access your account info with the Application Manager. And in your account you'll see a category for your subscription plan(s). When you click on that you'll see when your plan is set to expire and a slider button (like putting your phone in airplane mode) for auto-renew.
Avid sent me a ton of warnings when my plan was about to expire. Still, I think they want your reinstatement fee rather than your annual subscription. No way to run a business. Certainly no way to make your paying customers feel good about doing business with you.
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Brian
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