Re: 5th + 6th DSP16 failures in 3.5 years
Hello,
Recap - in 3.5 years I've had 6 HDX cards with the same dsp failure on 3 separate systems.
Update - I never count on anything until it's in my hand and working, BUT, Avid has promised to send me replacements for the latest cards, shipping "soon".
Manuel from Avid was very helpful, understood the situation, and was able to get his management to approve the no-charge replacements after I provided documentation on the same failures on all the cards.
Still waiting on shipment but I have an RMA so that's a step.
Hugh
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