View Single Post
Old 10-26-2020, 06:43 AM
Basstian Basstian is offline
Join Date: Jul 2011
Location: Cologne, Germany
Posts: 303
Default Re: Avid support seems like a joke

Originally Posted by Oli P View Post
Thanks Darryl ...I have of course tried some of the basics, but this issue started happening without me having installed any new plug-ins. So it would seem to be odd that it would just suddenly have problems with that.
But some preference file is a likely suspect as usual, so I'll start with the Prefs Helper.

And yes...the Phillipine hotline is useless...and impossible to understand and hear
But the US one said they would call me back...and even sent a mail to confirm it...but nobody called or wrote...and now it's two days later
Turn off the enable GPU Option in the PT Preferences and you should be good.
Mac Pro 3,7 GHz Quad-Core Intel Xeon E5
Mac OS 10.15.7
ProTools Ultimate 2020.11
Video Slave 4.3.477
Reply With Quote