Re: "SystemId Entered does not match the SystemId on record for this Serial"
Initially there was a "mismatch" between serial and system id, according to support. Dunno if this was due to registration by previous owner or not.
Anyhoo, after that still no joy even with complete removal of all things IE from both Windows 8 and Windows 7 computer.
I finally had to dig out an old XP laptop from the attic. It sort of worked, apart from spending two hours figuring out that the Eleven had to be dis-/reconnected mid upgrade for the DFU driver to be installed (no mention of this anywhere).
Being a coder myself, I've seen my share of hilarious code, but this must be one of the crappiest pieces of software I've come across.
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