[jaredm]

Hi. First off, I do apologize if this is in the wrong section, I'm just not sure where else to go.

I recently paid for and purchased the Eleven Rack Expansion for my home rig so that I no longer have to open pro tools to use the Eleven Rack Editor...
Upon reviewing the summary screen after my purchase, I noticed I had made a typo in the "@hotmail.ca" part of my email. So my activation code has been sent to a non existent email.

I've tried pretty much every means of contacting AVID via their website that involves filling out a form and have yet to hear anything back. I'm just wondering if there is a way of reaching out to AVID that does not require that I purchase a support subscription of some sort.

At this point I'm beginning to feel like my money is gone and there is no way of getting through to anyone or retrieving my activation code.

All I'm looking for is to be pointed in a direction where I'll have some hope of actually receiving a response after reaching out to them.