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Old 05-13-2019, 12:50 AM
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::F-L-E-X:: ::F-L-E-X:: is offline
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Join Date: Sep 2014
Location: UK
Posts: 116
Default Re: The software required to validate licenses is not running

Many thanks Jeffro...

I've had this happen periodically over the past few versions of PT - on two different Macs (one Sierra, the other Mojave). As stated, it only seems to be related to PT - other ilok software loads fine, so not sure why PT sometimes struggles to see ilok manager??

Support have confirmed my licenses are active, & reiterated the above steps, but in my experience the only solution is to uninstall & reinstall ilok manager.

A minor annoyance more than anything... but I'll send a screenshot to Support next time it happens!
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