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Old 07-07-2015, 05:10 PM
Drew Mazurek's Avatar
Drew Mazurek Drew Mazurek is offline
Join Date: Oct 2000
Location: Maryland, USA
Posts: 11,520
Default Re: Unable to link Avid Master Account with iLok account

Originally Posted by jburik1176 View Post
I'm trying to activate a PTHD12 upgrade code and am unable to do so because I can't link my ilok account with my Avid Master Account. Each time I try to link it I get the error message: "Failed to access the User ID. Please try again."
And the login and password work on right?

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