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Old 05-18-2017, 06:38 PM
noah330 noah330 is offline
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Join Date: Aug 2005
Posts: 636
Default Re: T-RackS Group Buy

Quote:
Originally Posted by musicman691 View Post
What was missing from the Ampeg collection? Were you browsing through some of the presets? If so a lot of those presets are/were put together using other pieces not included in Ampeg like certain fx. Sucks that IK did that but I guess it's their way of getting you to buy more of their stuff. Believe me when I say in no way am I condoning what they do. IK does the same thing with presets in other collections.

As I've written before my interactions with their support have been less than satisfying. As to not getting answers back from them I think something is mucked up in their email system. I've gone round and round with support about not getting their email newsletters and still no joy.

The upshot is like Noah330 my money is being spent elsewheres as IK seems to have turned a deaf ear to their loyal customers.
Well, first I got an email offering me x number of free "credits" so I figured I would buy an Ampeg B-15. I didn't have enough "credits" so I had to purchase more then I used them to buy the Ampeg.

The Ampeg was pretty much unusable. It would load but it would give a message telling me various parts were unavailable, etc....

Eventually, it didn't work at all. When I contacted support my account showed I had purchased x number of credits and they were used but the authorization I bought was gone and they had no record of it.

I did buy the SVX through Audio Deluxe for a really low price and it's nice for what it is, but over the years I have had a lot of problems with other software they sell.

Plus the whole "credit" thing makes it hard to know what you're getting and how much you're spending. When I'm recording I want to pull up software and have it work, not get asked to spend more or have missing authorizations.

I had an issue with my network card deauthorizing my waves licenses. In about 5 minutes of chat followed by a live call I was up and running in about 20 mins.

Big difference.
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