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Old 03-27-2017, 06:56 AM
rhumphries rhumphries is offline
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Join Date: May 2003
Location: DC
Posts: 444
Default HD driver unsigned. HD Native card not available.: temp solution

Problem:
HD Native card installed on a Windows 10 Pro system, but not showing up in Protools 12.7.1.


Trouble shooting:
I have gotten the HD native card to appear in device manager. However, the driver is digitally unsigned and Windows will not use the driver as a result. Right clicking on the HD Native Driver in device manager and going to properties > general, Windows gives me the following under "device status": Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)
We have tried allowing Windows to allow unsigned drivers but this did not work.

Temporary solution:
It was suggested that we disable secure boot and it does appear to work now. Ideally, Avid will release working drivers with the correctly signed certificate. Your move Avid.
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Last edited by rhumphries; 03-27-2017 at 07:09 AM. Reason: clarifying that this is pt12.7.1
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