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Old 08-21-2019, 10:20 AM
vmc.mariana vmc.mariana is offline
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Join Date: Apr 2019
Location: Porto, Portugal
Posts: 4
Default Playback, the video is dragging and mac's fan is agressive with video

Hi, sorry for the title, didn't know how to explain it in a short sentence.

I'm having big playback issues. I work in post-production and I can't synch anything at all because the video keeps dragging and lagging. I have tried to see if it happens with any other software and it doesn't (Logic, iMovie, etc), only with pro tools. I have already updated to the newest pro tools version, the newest Mac OSX (10.14.6) and the drivers for my audio interface Scarlett 18i20.

When I want to watch the video or synch sound it starts dragging and the computer's fan (i think) starts aggressively blowing with the loudest sound ever. When I stop the playback it cools down and makes no noise.

I've been at this for days and might lose a client because of this whole problem so I would be very thankful for some insight.

These are my specs:
Pro Tools Version 2019.6
Hardware Scarlett 18i20
iMac (Retina 4K 21.5-inch, Late 2015)
Processor 3,3 GHz Intel Core i7
Memory 16 GB 1867 MHz DDR3
OSX: Mojave 10.14.6
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