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Old 01-24-2019, 05:05 AM
janhart janhart is offline
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Join Date: Jan 2010
Location: london
Posts: 16
Default Re: "enable cloud functionality" - Can't log in **HELP**

[QUOTE=Southsidemusic;2510921]You need to start a support ticket with Avid as that's where the issue lies.

Hi Christopher, I raised a Case with Avid Customer support as advised, but Avid's reply was to say that proToolsFirst is not supported, and referred me back to these forums!

This is so frustrating!

I noticed this Shop servcie Transfer/replacement fee:

https://shop.avid.com/ccrz__ProductD...00&cclcl=en_GB

I'm perfectly happy to part with 20 if it means Avid will change the wrong Ilok ID. What do you think?

thanks, Jan
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