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Old 10-08-2017, 09:49 AM
John003 John003 is offline
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Join Date: Apr 2011
Location: Saint Charles, MO
Posts: 16
Default Re: Music won't play. Play button flashes and Stop button lights up

Typical Avid support, doesn't even recognize their product's basic behavior; something as simple as it's in midi sync mode waiting for external start, but asks for system details looking for something user centric to blame it on. Even ridicules user for not providing system details up front. Can't just give a quick answer because they are trained to pull you into a support call charge. Worst troubleshooting staff I've ever encountered, it's all about the support call charge and hanging you out to dry if that's what it takes.
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