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Old 03-01-2016, 10:12 AM
jimst57 jimst57 is offline
Join Date: Jan 2007
Posts: 265
Default Re: Has anyone renewed their Pro Tools 12 Support Plan?

Originally Posted by FritsFlits View Post
Ah yeah, for me it changed on the website too, but not on my iLok.
Then you're in the same situation as I am.

I've had no luck getting an answer from the support site. I opened a case days ago and the only answer I have gotten so far is that the case has been "escalated". I don't need to know that, I need to know why my iLok Support Plan license did not update.

You would think this would be an easy answer, not something that has taken days with no result. Is THIS the support we are paying for?
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