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Old 05-13-2018, 05:56 AM
musicman691 musicman691 is online now
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Join Date: Dec 2009
Location: The Soprano State (NJ)
Posts: 16,892
Default Re: Problems with account password reset

Is this for your avid.com account? The reason I ask is when I go to my Avid account at https://my.avid.com/account/orientation and click on the link to change my password I don't see a screen like you show. I get a screen that has a line for my current password and two lines to enter my new password.

In no particular order try this:
Try a different browser; also make sure you allow cookies for the site/page. Dump browser cache and try again.
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iMac dead & retired as of 11/4/17

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